The price mentioned on the website is the final price. What you see is what you pay. All products have free shipping all over india.

You'll get your order within 5-7 days after placing an order.

• Is Cash On Delivery (COD) option available?

Yes, All Products have COD option to pay. 

• How many days it will take to deliver to my address?

It usually takes 5-7 days to deliver all over india.  

• How can I track my order?

Once you place an order, you will get Tracking id within 24-48 hours. You can track by it on website or if you find any kind of difficulty, you can chat with our representative on what’s app on 7891111221. 

• Is there any discount on bulk orders? If Yes, how can I get it?

Yes, you will get extra discount if products are more than 5. To get discount, you can message or call us to our customer support number 7891111221. 

• What is refund & exchange policy?

Yes, we accept refund & exchange request. For more details, please read our REFUND & EXCHANGE POLICY.

• What if, I receive damaged/different
  product?

We dispatch parcel after QC (quality check) process so that customer need not to face such kind of issue.  All customer are requested to make an opening video of product, in case you get any damaged/different product after QC, you can share that opening video to us by whatsapp or email. If you receive any damaged/different product, all responsibility lies on TANCHUI. You will get fresh & new product. Reverse pick up will be done by TANCHUI. 

• What if, parcel is damaged while receiving courier?

In this case, customer need not to accept order. Customer should immediately inform us, and we will send new product  to customer in replace of that product. 

• What if, courier boy are asking more money than ordered value?

In this case, customer need not to accept order. Customer should immediately inform us, and we will take action
accordingly.